To register as a User/Buyer, you may visit kenlah.com/login and register with your valid email address and phone number.
To register as a Boss/Seller, you may visit register?type=seller and register with your valid email address and phone number.
You may need to upload NRIC and selfie images for boss/seller verification. Please note that boss/seller verification may take our team up to 24 hours.
To get the boss/seller account verified, you may need to upload NRIC and selfie images (Mykad holder) for boss/seller verification. Please note that boss/seller verification may take our team up to 24 hours.
You may register here register?type=seller if you havent.
To get the boss/seller account verified, you may need to upload NRIC and selfie images (Mykad holder) for boss/seller verification. Please note that boss/seller verification may take our team up to 24 hours.
You may register here register?type=seller if you havent.
Oh no, you may refer to support team for more details, mailto:support@kenlah.com
Yes, you can. To register as Boss/Seller, you may visit kenlah.com/register?type=seller and register with your valid email address and phone number.
Non-Malaysian applicants may be required to upload passport and selfie images for boss/seller verification. Do note that boss/seller verification may take up to 24 hours by our team.
Yes, you can. To register as user, you may visit kenlah.com/register?type=buyer and register with your valid email address and phone number.
Please check your junk or spam mail folder for email from noreply@kenlah.com. If it is in the spam or junk mail folder, remember to mark the email as 'not spam' / 'not junk' to allow future emails to get through.
Alternatively, you may connect with our support team, mailto:support@kenlah.com
Boss/Seller verification is a verification process for all Boss/Sellers to avoid any fraud/misconduct services to our users.
For Malaysians, you need to upload NRIC and selfie images for boss/seller verification.
For non-Malaysian nationals, you may need to upload passport and selfie images for boss/seller verification.
Do note that boss/seller verification may take up to 24 hours by our team.
Oh no, you may refer to support team for more details, mailto:support@kenlah.com
You may visit here kenlah.com/refund-form to submit your refund.
You need to submit additional information such as:
a. ID order (Refer your user dashboard)
b. Payment receipt (Refer your inbox.)
c. Reason of refund
d. Account number of the requester (must be owned by the user).
e. Bank name
f. Requester name
g. Mobile number
Refund processing may take up to 14 business days. To check your refund status, please contact our support team, mailto:support@kenlah.com
To withdraw/request payout from Boss/Seller account, you can submit the request in your dashboard.
Each Boss/Seller allow to withdraw two times a month.
To know better how to use Boss/Seller dahsboard, you can refer to guideline here (link)
There are no hidden charges for the Boss/Seller's account. You may use our services for free. It is good?
There are no hidden charges for the user/buyer's account. You may use our services for free. It is good?
Currently, the minimum amount for withdrawal is RM10.00 per transaction.
You may refer here kenlah.com/cash-on-delivery-payment
Oh no, you may refer to support team for more details, mailto:support@kenlah.com
There are no transaction fee for now. You may use our services for free. It is good?
The refund process may take up to 14 business days. To check your refund status, please contact our customer services, mailto:support@kenlah.com
No need, the final calculation will be = Service Price + 0% (Transaction Fee) + SST. For more info you may refer our support team, mailto:support@kenlah.com
There are no transaction fee for now. You may use our services for free. It is good?
Don’t worry, your service post will automatically be updated in the system once it has been verified by our team within 8 hours.
If you still have the same problem,, you may contact our support team, mailto:support@kenlah.com
Don’t worry, your service post will automatically be updated in the system once it has been verified by our team within 8 hours.
If you still have the same problem,, you may contact our mailto:support@kenlah.com
Oh no, you may refer to support team for more details, mailto:support@kenlah.com
Oh no, you may refer to support team for more details, mailto:support@kenlah.com
Don’t worry, we are here to help you. Please contact our mailto:support@kenlah.com
There is no limit. You can post as many as you can. Is it good?
Here in Kenlah, we use "Boss" as a terminology to refer to the seller.
Soon, stay tuned for more amazing features!
Our support team is only available from Monday to Sunday, 9:00 a.m. to 9:00 p.m.
You can contact our team via email, mailto:support@kenlah.com
Oh no, you can contact our support team, mailto:support@kenlah.com
Our support team is only available from Monday to Sunday, 9 a.m. to 9 p.m.
Thank you for interested, you can send your resume/cv at mailto:career@kenlah.com
You can refer to the guidelines here (link) for more details.